Privacy Policy
Last Updated: January 2025
We recognize that your privacy is very important. This privacy policy covers the policies of Savor ("Savor", "we", "us", or "our") on the collection, use, and disclosure of your information, including any personally identifiable information or other data collected that could directly or indirectly identify you ("Personal Data") when you access our mobile application (the "App"), website at savor.com (the "Site"), and other existing and future products and services, owned, operated, controlled or offered by Savor (collectively, the "Services").
Each time you use our Services, you consent to the collection, use and storage of the collected information as described in this Privacy Policy. Please read it carefully and contact us at privacy@savor.com if you have any questions.
1. What information do we collect?
Account Registration Information
If you want to create an account, as part of the account registration process, we will collect your name, email address and password.
Sign in with Apple
If you choose to create an account by utilizing the Apple Sign In feature, we will ask for your name, which you can edit in your Apple account before sharing with us. We will also ask you to provide us with an email address. You can choose to provide us with any of the email addresses associated with your Apple Account, or to hide your email address. If you choose to hide your email address from us, Apple will generate and provide us with a unique email address for us to use to communicate with you. You should review Sign in With Apple's Privacy Policy for more information on their data collection practices.
Purchase Information
If you sign up for a paid subscription, we will collect your purchase history.
Payment Information
As part of our Services, our third-party payment processing service provider, Apple, will collect credit card information from you. Apple's privacy policy can be found here.
Food Memory Data
Through the App, you will be able to create your personal food diary by capturing, rating, and saving dishes you've tried. This includes:
- Photos: Images of dishes you capture or upload from your photo library
- Ratings: Your personal scoring of dishes on our rating system
- Notes: Any personal notes, reviews, or memories you add about dishes
- Location Data: Restaurant names, locations, and venue information you provide
- Categorization: Cuisine types, dish categories, and tags you assign or that are automatically suggested
- Dining History: Date, time, and context of your dining experiences
AI Dish Recognition
When you use the App's AI-powered dish recognition feature, we process your food photos to automatically identify and categorize dishes. This helps organize your food memories and enables comparison features. We may use this data to improve our recognition algorithms on an anonymous, aggregated basis.
Lists and Sharing Data
When you create lists from your food memories or choose to share specific recommendations:
- List Content: The dishes, ratings, and notes you include in lists
- Sharing Preferences: Which lists you choose to make shareable and with whom
- Shared Content: Any lists or recommendations you share with friends (note: your personal ratings remain private unless you explicitly choose to share them)
Search and Comparison Queries
When you search your food history or compare dishes (e.g., "show me all ramen I've tried"), we collect these queries to improve search functionality and provide better recommendations. This data is used anonymously to enhance the user experience.
Automatically Collected Usage Activity
When you visit our Site or use our App, we may collect certain information automatically from you, which may include:
- Device Information: Device identifier, device type, operating system, screen resolution, device manufacturer and model
- Usage Data: Time spent in the App, features used, patterns of use, app performance data
- Location Information: Approximate location when adding restaurants (only when you grant location permissions)
Communication Information
When you send or respond to emails, messages, or other communications from us, we may collect your email address, name, and any other personal information you choose to include in your communications.
2. How we use cookies?
Cookies are small text files which are transferred to your computer or mobile device when you visit our Site. We use them to remember your preferences, improve your user experience, and help us understand how people are using our Services.
For comprehensive information about the cookies we use, how to manage your cookie preferences, and your rights regarding cookies, please see our detailed Cookie Policy.
Savor uses the following types of cookies:
- Strictly Necessary Cookies: These cookies are necessary to allow us to operate our Services as you have requested, including security settings and user authentication.
- Performance/Analytics Cookies: We use cookies to analyze how our Services are accessed and used, helping us maintain and improve our Services.
- Functional Cookies: These cookies help us remember your preferences and settings to enhance your user experience.
- Marketing/Advertising Cookies: With your consent, we use cookies to deliver relevant advertisements and measure campaign effectiveness.
You can control cookies through your browser settings or by using our cookie consent banner when you first visit our website. Please note that disabling cookies may limit some functionality of our Services.
3. How do we use the collected information?
We use the information we collect for the purposes described in this Privacy Policy. For example, we will use your information to:
- Provide Core Services: Enable you to capture, rate, organize, and search your food memories
- AI Features: Power dish recognition, smart categorization, and personalized recommendations
- Comparison Tools: Allow you to compare dishes across your dining history
- List Creation: Enable creation and sharing of curated food lists
- Service Improvement: Analyze usage patterns to improve app functionality and user experience
- Customer Support: Provide technical support and respond to your inquiries
- Communication: Send important updates about our Services and respond to your communications
- Security: Protect against fraud and unauthorized access
Privacy-First Approach
Consistent with our "privacy-first" philosophy:
- Your ratings remain private by default - we never share your personal scores without your explicit consent
- Selective sharing - you control exactly what information to share and with whom
- No social pressure - your food journey remains personal unless you choose to share specific aspects
Aggregate Data
We may conduct research on user behavior patterns on an anonymous, aggregated basis to improve our Services. This aggregate information does not identify you personally and helps us understand how to better serve our users.
4. Information Sharing and Disclosure
We do not share, sell or rent your personal information to third parties except as described in this Privacy Policy:
Third Party Service Providers
We work with trusted service providers to operate our Services:
- Cloud Storage: We use Supabase for secure data storage and management
- AI Services: We may use AI providers for dish recognition and categorization features
- Analytics: We use privacy-focused analytics to understand app usage patterns
- Customer Support: Communication platforms to provide user support
All service providers are bound by strict data protection agreements and can only use your information to provide services to us.
User-Initiated Sharing
When you choose to share lists or recommendations with friends, only the specific content you select is shared. Your personal ratings and private notes remain confidential unless explicitly included in shared content.
Legal Requirements
We may disclose your Personal Data if required by law or in good faith belief that such action is necessary to:
- Comply with legal obligations
- Protect our rights, property, or safety, or that of our users
- Prevent fraud or security issues
- Respond to government requests or court orders
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
5. Children's Privacy
Our Services are not directed at children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you become aware that a child has provided us with personal information without parental consent, please contact us at privacy@savor.com.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your data
- Restriction: Request limitation of data processing
To exercise these rights, contact us at privacy@savor.com. We will respond to valid requests in accordance with applicable laws.
7. Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: Data is encrypted both in transit and at rest
- Access Controls: Limited access to personal data on a need-to-know basis
- Secure Infrastructure: Use of trusted cloud providers with robust security practices
- Regular Monitoring: Continuous monitoring for security threats and vulnerabilities
However, no system is 100% secure, and we cannot guarantee absolute security of your information.
8. Data Retention
We retain your personal information only as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Specific retention periods depend on:
- Account Data: Retained while your account is active and for a reasonable period after deletion
- Food Memory Data: Retained as long as you maintain your account, as this is core to our service
- Usage Data: Typically retained for 2-3 years for analytics and improvement purposes
- Legal Requirements: Some data may be retained longer to comply with legal obligations
You can request deletion of your account and associated data at any time through the app settings or by contacting us.
9. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers in compliance with applicable privacy laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification to registered users
- Displaying a notice in the app
Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@savor.com
Subject Line: Privacy Policy Inquiry
We will respond to your inquiry within a reasonable timeframe and work to address any concerns you may have about your privacy and data protection.
This Privacy Policy is designed to be transparent about our data practices while protecting your privacy. Your trust is essential to us, and we are committed to being good stewards of your personal information.